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FAQ
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What ingredients are used in Beyond Essential products?Our products are made with natural and Ayurvedic ingredients such as coconut oil, sesame oil, bhringraj, amla, neem, and other herbal extracts known for their nourishing and healing properties.
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Are Beyond Essential products suitable for all hair types?Yes, our products are formulated to be effective for all hair types, including straight, wavy, curly, and coily hair. They are also suitable for both men and women.
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How often should I use Beyond Essential hair oils?For best results, we recommend using our hair oils 2-3 times a week. Apply generously to the scalp and hair, massage gently, and leave it on for at least an hour or overnight before washing.
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Can I use Beyond Essential products on colored or chemically treated hair?Yes, our products are safe to use on colored or chemically treated hair. They help restore moisture and strength to processed hair, promoting overall hair health.
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Are Beyond Essential products free from harmful chemicals?Absolutely. Our products are free from sulfates, parabens, silicones, and artificial fragrances. We prioritize using natural and safe ingredients to ensure the health of your hair and scalp.
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How long does it take to see results from using Beyond Essential products?Results can vary depending on individual hair types and conditions. However, many users report noticeable improvements in hair texture and strength within 4-6 weeks of regular use.
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Can Beyond Essential products help with hair fall and thinning?Yes, our hair oils and packs are formulated with ingredients known to strengthen hair roots, reduce hair fall, and promote hair growth, making them effective for addressing hair fall and thinning issues.
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What is the shelf life of Beyond Essential products?Our products have a shelf life of 24 months from the date of manufacture. We recommend storing them in a cool, dry place away from direct sunlight to maintain their efficacy.
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Is there a return policy for Beyond Essential products?Yes, If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery to initiate a return. To be eligible for a return, the product must be unused, in its original packaging, and accompanied by the original receipt or proof of purchase.
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Do you offer international shipping?Currently, we offer shipping within India. We are working towards expanding our shipping options to serve our international customers soon.
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How can I contact Beyond Essential for more information?You can reach us through our Contact Us page on the website, or email us at [support email]. Our customer service team is always ready to assist you with any inquiries.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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